http://www.jnj.com/connect/about-jnj/views-positions/business-practices/?pageNo=2

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http://www.who.int/roadsafety/en/

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Johnson & Johnson - Index

Johnson & Johnson - report - Index

EMPLOYEE FEEDBACK
Johnson & Johnson conducts a biannual
Credo survey that gives employees an
opportunity to evaluate and challenge
the Company’s performance against its
values and beliefs. Until 2007, the survey
was given annually. We have changed to
a biannual schedule to enable time for
the results of implemented changes to
be seen. In the past four years the average
global response rate has been a
high 92 percent — reflecting the employee
comfort that the survey is accessible,
confidential, and that leadership truly
listens to employee feedback. Action
plans to improve employee satisfaction
are customized and implemented very
locally (for example, by department or
operating company), but senior leadership
also looks at broad trends across
the organization. Employee engagement
continues to be our biggest challenge.
We observe a high correlation between
employee engagement and our employees’
feeling valued.
ERGONOMIC INJURIES
Johnson & Johnson recognized
ergonomic factors as an employee
safety hazard in the late 1970’s. In
1995, ergonomic injuries accounted for
48 percent of our lost workday cases.
At the end of 2007, ergonomic injuries
were just 33 percent of our lost workday
cases. This is
Ergonomic Injuries
% of lost
workday cases
48
21
28
33
95 05 06 07
a remarkable
improvement
when one considers
that we
have made overall
reductions in
lost workdays
during this same
period. The
proliferation of
computers has
also increased
MORE ABOUT OUR WORKPLACE PRACTICES
We have a responsibility to respect
employees, recognize merit, compensate
fairly, assure equal opportunity and
provide safe and healthy workplaces.
the opportunity for ergonomic injury
and many of our manufacturing processes
today still require repetitive motion,
lifting and other movements that can
cause ergonomic injuries.
Our success has come from internally-developed
risk analysis tools and a
cultural approach wherein ergonomics
is integrated into core business values.
The Johnson & Johnson ergonomics
approach is standardized and consistent
across the Company. Our operating
companies have evaluated all manufacturing
tasks and classified them as high,
moderate or low risk. We then adopted
an aggressive strategy to eliminate or
modify the high risk tasks. This work
continues today. Further improvement
via engineering solutions is our challenge;
in some cases, technical solutions are not
currently feasible. Where this is the case,
we continue to apply other administrative
controls and watch for new technologies.
EQUAL EMPLOYMENT OPPORTUNITY
Johnson & Johnson has an Equal
Opportunity Employment Policy which
strictly prohibits discrimination against
any employee or applicant for employment
because of the individual’s race,
color, religion, gender, sexual orientation,
gender identity or expression, national
origin, age, disability, veteran’s status, or
any other characteristic protected by
law. Affirmative action is taken to ensure
that all employment decisions, including
but not limited to those involving
recruitment, hiring, promotion, training,
compensation, benefits, transfer,
discipline, and discharge, are free from
unlawful discrimination.
FLEET SAFETY
SAFE Fleet, the Johnson & Johnson
fleet safety program, is more than
ten years old and currently provides
services to more than 35,000 employees.
Fleet Car Accidents
Per million miles driven
8.76
4.86
5.32 5.30
95 05 06 07
The company
vehicle serves
as a workplace
for the majority
of these
employees,
some of whom
spend as much
as 60 percent
of their working
time driving
for company
business.
We are proud of the fact that our rate
of accidents per million miles driven
(APMM) has decreased 39 percent since
1995. Our 2007 APMM was 5.30.
Benchmarking conducted in 2007
showed that we ranked sixth for 2006
APMM against 24 other multi-nationals
and first when compared to 13 other
pharmaceutical companies. While this
ranking is very good, it still represents
over 3,000 vehicle accidents a year, each
of which has the potential to cause serious
injury or death. For this reason, we
continue a strong investment in our fleet
safety program. Our accident prevention
approaches include gaining the support
of senior managers in our sales organizations,
driver training, and incorporating
fleet safety into personal performance
objectives. Because driving is hazardous
both on and off the job, we also try to
heighten awareness among our non-fleet
drivers and their families.
In 2007, Johnson & Johnson was
one of only a few companies invited
by the World Health Organization to
participate in the United Nations Road
Safety Collaboration. The UNRSC
builds global awareness around the
need for better road safety.
FLEXIBLE WORK ARRANGEMENTS
Johnson & Johnson has offered flexible
work arrangements throughout the
Company for many years. In 2006, we
25