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http://www.jnj.com/connect/about-jnj/views-positions/business-practices

http://www.jnj.com/connect/about-jnj/views-positions/business-practices

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About Our Business Practices
The Johnson & Johnson Policy on Business Conduct governs our business practices
around the world. Translated into multiple languages, senior managers certify annually
that their organizations comply with the policy. Key elements covered in the policy are
conflict of interest, compliance, antitrust, environmental laws, health care compliance,
employment and labor laws, political activities and trade secrets. All of our business
policies are available on our website. Other practices are discussed alphabetically below.
BENCHMARKING
Johnson & Johnson and its operating
companies use benchmarking — internal
and external, formal and informal — to
improve practices and performance
across geographies, business lines and
functional units. In 2007, we conducted
benchmarking to help establish our new
Safe People goals (see page 27) and
to evaluate/improve our sustainability
reporting. An aspect of external benchmarking
that is challenging for us is the
uniqueness of Johnson & Johnson —
there are no other companies with the
same three business segments. This makes
data comparison with “peers” difficult.
We are sometimes able to segment our
own data and identify companies similar
to our segments, but transparency in the
medical devices industry is fairly limited.
BUSINESS CONTINUITY PLANNING
Each of our operating companies and
facilities have implemented a Business
Continuity Plan (BCP) to ensure that
employees, facilities and products remain
safe and secure, and that the ability to
serve customers remains uninterrupted.
BCP maintains a state of preparedness for
disruptive events, natural or man-made.
While conceived to address worst-case
catastrophic events, our plans have also
been deployed in less severe situations,
such as network outages and supply
chain disruptions. After each situation,
the response is reviewed to see if the
BCP can be strengthened.
CHARITABLE GIVING
Johnson & Johnson and its operating
companies give charitable contributions in
the form of cash and non-cash donations
to nonprofit groups and programs around
the world. Charitable giving, part of our
Company’s heritage for more than 100
years, is inspired by Our Credo responsibility
to the communities in which we live
and work, and to the world community.
Our primary focus is on making life-changing,
long-term differences in human health by
targeting the world’s major health-related
issues. We work to fulfill this through
community-based partnerships. The
Company's efforts focus on:
• Saving and improving the lives of
women and children
• Building the skills of people who serve
community health needs, primarily
through education, and
• Preventing diseases and reducing
stigma and disability in underserved
communities where Johnson & Johnson
has a high potential for impact.
To obtain the best insight into the
needs of people, we partner with community-based
groups that are experts in their
fields and their communities. Our funding
decisions are based on a set of guidelines
and objective assessments of where the
need is greatest and where we believe
we can do the most good. A global
team, including some senior executives
in the Corporation, carefully reviews our
charitable giving programs and projects.
Charitable contribution guidelines are
posted on our website. Read moreabout
our charitable giving on pages 34-35.
CONFIDENTIAL HOTLINES
We provide anonymous telephone
hotlines for employees to report possible
ethical breaches or unlawful acts, without
fear of reprisal. Each country where we
operate has a single hotline and callers
are greeted in their local language. In
addition to the telephone program, we
recently launched a website which allows
users to anonymously report policy violations
through the internet. All reports
are fully investigated and appropriate
actions are taken in a timely manner.
Compliance with the Policy on Business
Conduct is evaluated as part of our
internal business audit program and
discussed by the Corporate Compliance
Committee.
COUNTERFEIT PRODUCTS
Johnson & Johnson is working to protect
the integrity of its products, and our
customers, from counterfeiting. We have
taken various steps to ensure the safety
and well-being of our patients and consumers,
including the use of state-of-the
art anti-counterfeiting technology in
product packaging; policies that ensure
that wholesalers and distributors of our
products obtain them directly from the
Company; and means of product verification
for our customers. Moreover, the
Company utilizes a counterfeit product
action plan in the event it is determined
22 JOHNSON & JOHNSON 2007 SUSTAINABILITY REPORT